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Offers apply to eligible merchandise only. Order-value thresholds are based on the eligible merchandise subtotal before the promotional code is applied. Optional service charges do not count toward the threshold. One promotional code may be used per order and may not be combined with other offers unless expressly stated.
Complimentary standard shipping is available on all U.S. product orders, with no minimum purchase requirement.
All applicable duties and taxes associated with standard U.S. product delivery are included. No additional state sales tax is added at checkout.
Delivery timing varies according to availability, size, production requirements, customization, packaging, shipping method, carrier schedules, and destination. Made-to-order, customized, fragile, and oversized lighting generally requires additional preparation and transit time.
Express shipping, installation, remote-area service, and other optional or special services may incur additional fees.
All delivery windows are estimates. Contact our Design Concierge before ordering if you are working toward a specific project date.
Please review our full Shipping & Delivery Policy for complete terms.
Submit a return request for an eligible unused, uninstalled, non-custom product within 30 calendar days after delivery. Do not ship the product until the return is authorized; the authorization will state the ship-by deadline.
Customized, made-to-order, installed, used, altered, and final-sale products are generally not eligible for return unless they arrive damaged, are incorrect, have a verified covered defect, or applicable law requires otherwise.
For a customer-choice return, the customer is responsible for return shipping. Fullstarlighting may deduct the documented actual outbound shipping cost originally incurred to deliver the order. No restocking fee is charged on an approved eligible return.
If an item or component arrives damaged, contact us promptly and include your order number and photographs of the product, packaging, shipping label, and visible issue. Keep all original packaging until our team completes its review.
Please review our Return & Refund Policy and 3-Year Limited Warranty for complete terms.
Need help choosing the right dimensions, finish, light source, hanging height, electrical specification, or delivery method?
Our Design Concierge can help with product specifications, customization options, installation questions, current availability, shipping methods, and project planning before you order.
Visit our Frequently Asked Questions page or contact support@fullstarlighting.com.
Customization is available for selected lighting.
Options may include dimensions, finish, number of light sources, hanging height, chain, rod or cord length, glass or crystal details, alabaster details, voltage, plug type, and color temperature.
Send our Design Concierge the product link, preferred specifications, delivery ZIP code, project timing, and any relevant room photographs, plans, or drawings.
Availability, pricing, production timing, and final specifications must be confirmed before production begins. Customized and made-to-order products are subject to additional cancellation and return restrictions.
Product material guide
Materials and construction vary by design. Please review the product specifications for the exact materials, finish, dimensions, light-source requirements, and electrical details of this fixture.
Base metal, fabrication, and finish vary by design. Selected pieces may use solid-brass components, steel, aluminum, or mixed-metal construction where specified.
K9 crystal and other crystal types are used on selected designs. Cut, clarity, and configuration are listed in Product Details where applicable.
Hand-blown glass, molded glass, alabaster, fabric, and other shade materials are used according to the design. Natural and hand-finished materials may vary.
Finishing methods vary by model and may include polishing, plating, painting, brushing, antiquing, or protective coating.
Depending on the design, a fixture may use brass, steel, aluminum, glass, crystal, stone, alabaster, fabric, or other materials selected for its structure and intended use.
Finishes may be plated, painted, patinated, polished, brushed, or hand applied. Glass, crystal, stone, alabaster, metalwork, and hand-applied finishes may display subtle variations in color, texture, shape, veining, or tone.
Review the product page for voltage, bulb base, maximum wattage, dimming, and certification information. Product-specific specifications control if they differ from this general guidance.
Base metal, fabrication, and finish vary by design. Selected pieces may use solid-brass components, steel, aluminum, or mixed-metal construction where specified.
K9 crystal and other crystal types are used on selected designs. Cut, clarity, and configuration are listed in Product Details where applicable.
Hand-blown glass, molded glass, alabaster, fabric, and other shade materials are used according to the design. Natural and hand-finished materials may vary.
Finishing methods vary by model and may include polishing, plating, painting, brushing, antiquing, or protective coating.
Depending on the design, a fixture may use brass, steel, aluminum, glass, crystal, stone, alabaster, fabric, or other materials selected for its structure and intended use.
Finishes may be plated, painted, patinated, polished, brushed, or hand applied. Glass, crystal, stone, alabaster, metalwork, and hand-applied finishes may display subtle variations in color, texture, shape, veining, or tone.
Review the product page for voltage, bulb base, maximum wattage, dimming, and certification information. Product-specific specifications control if they differ from this general guidance.
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