FULLSTARLIGHTING TRADE PROGRAM

Project support for design professionals.

The Fullstarlighting Trade Program supports qualified interior designers, architects, decorators, developers, hospitality professionals, builders, and other design-industry partners working on residential and commercial projects.

PROGRAM BENEFITS

Approved trade members may receive:

• Project-based trade pricing
• A dedicated point of contact
• Product selection and specification support
• Sizing, scale, and finish guidance
• Customization review for eligible products
• Consolidated quotes for multi-item projects
• Availability and delivery-planning assistance
• Samples or swatches when available and confirmed
• Freight and White Glove coordination for eligible orders

Benefits depend on the project, product, quantity, availability, and delivery requirements. Not every benefit is available for every order.

ELIGIBILITY

The program is intended for qualified design and building professionals. Approval is at Fullstarlighting’s discretion and may require evidence of an active business or professional practice.

HOW TO APPLY

Email support@fullstarlighting.com and include:

• Your name and business name
• Business website, portfolio, or professional credentials
• Business email address and telephone number
• Project type and location
• Product list or estimated order value, if available
• Preferred dimensions, finishes, or customization requirements
• Desired project timing

Our team may request additional information before approving an application.

PROJECT PRICING

Trade pricing is quoted according to the product mix, quantity, customization, availability, and logistics requirements of each project.

Trade pricing may not be combined with promotional codes or other offers unless confirmed in writing. Pricing and product availability are not reserved until the order and required payment are confirmed.

PAYMENT

Payment requirements are stated in the applicable quote or invoice. An order is not confirmed until required approvals and payment are complete.

CUSTOMIZATION

Customization may be available for selected lighting and furniture. Specifications, pricing, production timing, delivery requirements, and approval steps will be confirmed for the project.

Once production begins, changes or cancellation may no longer be available. Customized and made-to-order products are generally not eligible for return except in cases of verified shipping damage, an incorrect product, a covered defect, or where applicable law requires otherwise.

SHIPPING, DUTIES, TAXES, AND OPTIONAL SERVICES

Complimentary standard shipping applies to U.S. product orders. All applicable duties and taxes associated with standard U.S. product delivery are included.

Express shipping, White Glove Delivery, assembly, installation, remote-area service, storage, redelivery, and other optional services may have additional charges stated in the project quote.

RETURNS AND WARRANTY

Trade orders follow Fullstarlighting’s standard Shipping & Delivery and Return & Refund policies unless different terms are confirmed in writing for a specific project.

The published 3-Year Limited Warranty applies to normal residential use. Warranty coverage for commercial, rental, hospitality, or other non-residential projects must be confirmed in the written project quote.

Only benefits and services included in the written project quote or approval are part of the order.

PROGRAM CHANGES

Fullstarlighting may update, suspend, or end Trade Program benefits, eligibility, or terms at any time, subject to existing written project agreements and applicable law.

CONTACT

Email: support@fullstarlighting.com
Phone: +1 (971) 379-7567

Messages may be submitted online at any time. Our team responds Monday–Friday, 9:00 AM–7:00 PM Pacific Time.