22% Off Storewide — Code FL22 | 25% Off $3,999+ | 28% Off $7,999+ | Free Standard U.S. Shipping
22% Off Storewide — Code FL22 | 25% Off $3,999+ | 28% Off $7,999+ | Free Standard U.S. Shipping

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ORDER TRACKING

Track your order using the form on this page or the tracking link in your shipping confirmation email.

WHEN TRACKING BECOMES AVAILABLE

After your order ships, we will send a shipping confirmation email with tracking information when available.

Tracking may take up to 24 hours to activate after the carrier receives the shipment.

FREIGHT AND OCEAN SHIPMENTS

Tracking for furniture, oversized products, or ocean-freight shipments may not update while the shipment is at sea or moving between logistics partners. Updates generally resume after customs clearance or final-mile carrier handoff.

MULTIPLE SHIPMENTS

An order may arrive in more than one shipment. Each shipment may have a separate tracking number and delivery date.

DELIVERY APPOINTMENTS

For scheduled freight or White Glove Delivery, the final-mile carrier may contact you by telephone, text, or email to arrange a delivery appointment. Please make sure your contact information is current and respond promptly to scheduling requests.

Track Your Order

IF TRACKING HAS NOT UPDATED

If tracking was recently issued, allow up to 24 hours for activation. For freight shipments, a period without scans may be normal.

If the estimated delivery window has passed or you need help interpreting an update, contact our Concierge Team.

CONTACT US

Email: support@fullstarlighting.com
Phone: +1 (971) 379-7567

Please include your order number and the email address used at checkout.

Messages may be submitted online at any time. Our team responds Monday–Friday, 9:00 AM–7:00 PM Pacific Time.