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Offers apply to eligible merchandise only. Optional service charges do not count toward order-value thresholds. One promotional code may be used per order and may not be combined with other offers unless expressly stated.
Complimentary standard shipping is available on all U.S. product orders, with no minimum purchase requirement.
All applicable duties and taxes associated with standard U.S. product delivery are included. No additional state sales tax is added at checkout.
Furniture delivery timing varies according to availability, size, production requirements, customization, packaging, freight method, carrier schedules, and destination. Made-to-order, customized, fragile, and oversized furniture generally requires additional preparation and freight transit time.
Large furniture may ship by ocean freight, truck freight, or scheduled final-mile delivery. Tracking may pause during ocean transit and resume after customs clearance or final-mile carrier handoff.
Standard freight does not automatically include room-of-choice placement, unpacking, assembly, or installation. White Glove Delivery, remote-area service, storage, redelivery, and other optional services may incur additional fees.
All delivery windows are estimates. Contact our Design Concierge before ordering if you are working toward a specific project date.
Please review our full Shipping & Delivery Policy for complete terms.
Eligible unused, unassembled, non-custom products may be returned within 30 calendar days after delivery and after return authorization.
Customized, made-to-order, assembled, installed, used, altered, and final-sale products are generally not eligible for return unless they arrive damaged, are incorrect, have a verified covered defect, or applicable law requires otherwise.
For a customer-choice return, the customer is responsible for return shipping. Fullstarlighting may deduct the actual outbound shipping cost originally paid to deliver the order. No separate restocking fee is charged on an approved eligible return.
If an item or component arrives damaged, contact us promptly and include your order number and photographs of the product, packaging, shipping label, and visible issue. Keep all original packaging until our team completes its review.
Please review our Return & Refund Policy and 3-Year Limited Warranty for complete terms.
Need help choosing the right dimensions, material, finish, upholstery, room placement, delivery service, or access plan?
Our Design Concierge can help with product specifications, customization options, material variation, current availability, freight methods, White Glove eligibility, and project planning before you order.
Visit our Frequently Asked Questions page or contact support@fullstarlighting.com.
Customization is available for selected furniture.
Options may include dimensions, wood finish, stone selection, upholstery, hardware finish, shelf layout, cabinet configuration, and other functional details.
Send our Design Concierge the product link, preferred specifications, delivery ZIP code, access requirements, project timing, and any relevant room photographs, plans, or drawings.
Availability, pricing, production timing, and final specifications must be confirmed before production begins. Customized and made-to-order products are subject to additional cancellation and return restrictions.
White Glove Delivery may be available for eligible oversized furniture, depending on the product, delivery address, building access, and local carrier coverage.
The service must be shown on the product page, offered at checkout, or confirmed in writing before purchase. Service scope and pricing may vary by product and location.
Depending on the confirmed service level, White Glove Delivery may include appointment scheduling, a two-person delivery team, carry-in to an eligible room of choice, unpacking, removal of standard packaging, and an opportunity to inspect the product before signing the delivery receipt.
Unless expressly confirmed in writing, White Glove Delivery does not include furniture assembly, wall mounting, anchoring, electrical work, lighting installation, plumbing, moving existing furniture, disposal of old furniture, structural modifications, repairs, or refinishing.
Before ordering, measure the product and the complete delivery path, including doorways, hallways, stairs, elevators, corners, loading areas, and the final placement space. An adult age 18 or older must be present to receive, inspect, and sign for the delivery.
Stairs, narrow access, limited parking, gated entry, remote locations, missed appointments, storage, redelivery, rescheduling, or other non-standard conditions may result in additional fees or service restrictions.
Inspect the product before signing the delivery receipt. Note visible damage or missing pieces on the receipt and contact us promptly with photographs of the product, packaging, shipping label, and visible issue.
Contact support@fullstarlighting.com or +1 (971) 379-7567 before ordering to confirm availability, service scope, and pricing.
Product material guide
Materials and construction vary by design. Please review the product specifications for the exact construction, materials, finish, dimensions, care requirements, and assembly information of this piece.
Construction varies by piece and may combine solid wood, selected veneer, engineered wood, metal, or other structural materials where specified.
Marble, bluestone, travertine, composite stone, glass, wood, and other surface materials are used according to the design. Natural stone shows inherent variation.
Upholstery and cushioning vary by selected option. Product Details identify the fabric or leather type, fill, support, and care guidance where applicable.
Hardware, hinges, drawer mechanisms, and glides vary by product. Soft-close or specialty hardware is included only where listed.
Painted, stained, lacquered, oiled, and hand-applied finishes vary by piece. Color and texture may show subtle variation.
Depending on the design, furniture may use solid wood, engineered wood, veneer, stone, metal, glass, fabric, leather, or other materials. Features such as soft-close hardware should be claimed only when listed in the product specifications.
Wood, stone, leather, fabric, metal, and hand-applied finishes may display variations in grain, veining, color, texture, and tone. These expected characteristics contribute to the individual appearance of each piece and are not normally considered defects.
Product-specific specifications control if they differ from this general guidance.
Construction varies by piece and may combine solid wood, selected veneer, engineered wood, metal, or other structural materials where specified.
Marble, bluestone, travertine, composite stone, glass, wood, and other surface materials are used according to the design. Natural stone shows inherent variation.
Upholstery and cushioning vary by selected option. Product Details identify the fabric or leather type, fill, support, and care guidance where applicable.
Hardware, hinges, drawer mechanisms, and glides vary by product. Soft-close or specialty hardware is included only where listed.
Painted, stained, lacquered, oiled, and hand-applied finishes vary by piece. Color and texture may show subtle variation.
Depending on the design, furniture may use solid wood, engineered wood, veneer, stone, metal, glass, fabric, leather, or other materials. Features such as soft-close hardware should be claimed only when listed in the product specifications.
Wood, stone, leather, fabric, metal, and hand-applied finishes may display variations in grain, veining, color, texture, and tone. These expected characteristics contribute to the individual appearance of each piece and are not normally considered defects.
Product-specific specifications control if they differ from this general guidance.
