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Enter this code at checkout. It is not applied automatically.
Discounts apply storewide, including Shipping Protection and White Glove Delivery. Order thresholds are based on the pre-discount subtotal. One promotional code may be used per order.
Complimentary standard shipping is available on all U.S. product orders, with no minimum purchase requirement.
All applicable duties and taxes associated with standard U.S. product delivery are included. No additional state sales tax is added at checkout.
Furniture delivery timing varies according to availability, size, production requirements, customization, packaging, freight method, carrier schedules, and destination. Made-to-order, customized, fragile, and oversized furniture generally requires additional preparation and freight transit time.
Large furniture may ship by ocean freight, truck freight, or scheduled final-mile delivery. Tracking may pause during ocean transit and resume after customs clearance or final-mile carrier handoff.
Standard freight does not automatically include room-of-choice placement, unpacking, assembly, or installation. White Glove Delivery, express shipping, remote-area service, storage, redelivery, and other optional services may incur additional fees.
All delivery windows are estimates. Contact our Design Concierge before ordering if you are working toward a specific project date.
Please review our full Shipping & Delivery Policy for complete terms.
Submit a return request for an eligible unused, unassembled, non-custom product within 30 calendar days after delivery. Do not ship the product until the return is authorized; the authorization will state the ship-by deadline.
Customized, made-to-order, assembled, installed, used, altered, and final-sale products are generally not eligible for return unless they arrive damaged, are incorrect, have a verified covered defect, or applicable law requires otherwise.
For a customer-choice return, the customer is responsible for return shipping. Fullstarlighting may deduct the documented actual outbound shipping cost originally incurred to deliver the order. No restocking fee is charged on an approved eligible return.
If an item or component arrives damaged, contact us promptly and include your order number and photographs of the product, packaging, shipping label, and visible issue. Keep all original packaging until our team completes its review.
Please review our Return & Refund Policy and 3-Year Limited Warranty for complete terms.
Need help choosing the right dimensions, material, finish, upholstery, room placement, delivery service, or access plan?
Our Design Concierge can help with product specifications, customization options, material variation, current availability, freight methods, White Glove eligibility, and project planning before you order.
Visit our Frequently Asked Questions page or contact support@fullstarlighting.com.
Customization is available for selected furniture.
Options may include dimensions, wood finish, stone selection, upholstery, hardware finish, shelf layout, cabinet configuration, and other functional details.
Send our Design Concierge the product link, preferred specifications, delivery ZIP code, access requirements, project timing, and any relevant room photographs, plans, or drawings.
Availability, pricing, production timing, and final specifications must be confirmed before production begins. Customized and made-to-order products are subject to additional cancellation and return restrictions.
Your furniture deserves careful handling from arrival to placement.
Premium In-Home White Glove Delivery is available for eligible oversized furniture items and qualifying delivery locations. Our delivery partners provide a coordinated final-mile experience designed for large and delicate pieces.
Your delivery will be scheduled in advance with a convenient appointment window.
A professional delivery team will carefully handle eligible furniture pieces during final delivery.
Your furniture will be placed in the room of your choice when the delivery path is safe, clear, and accessible.
Standard packaging materials will be removed after delivery according to local carrier service capabilities.
Please inspect your item with the delivery team before signing the delivery receipt.
White Glove Delivery availability depends on:
• Product size and weight
• Delivery address
• Building access conditions
• Local carrier coverage
Some locations or products may not qualify for this service.
Unless specifically confirmed in writing, White Glove Delivery does not include:
• Furniture assembly
• Electrical installation
• Lighting installation
• Wall mounting or anchoring
• Plumbing work
• Moving existing furniture
• Disposal of old furniture
• Structural modifications
Before your scheduled delivery:
• Confirm the item dimensions
• Measure doorways, hallways, elevators, and stairways
• Ensure the delivery path is clear and accessible
• Arrange any building requirements if needed
Our Design Concierge team can help confirm White Glove availability before purchase.
Product material guide
Materials and construction vary by design. Please review the product specifications for the exact construction, materials, finish, dimensions, care requirements, and assembly information of this piece.
Construction varies by piece and may combine solid wood, selected veneer, engineered wood, metal, or other structural materials where specified.
Marble, bluestone, travertine, composite stone, glass, wood, and other surface materials are used according to the design. Natural stone shows inherent variation.
Upholstery and cushioning vary by selected option. Product Details identify the fabric or leather type, fill, support, and care guidance where applicable.
Hardware, hinges, drawer mechanisms, and glides vary by product. Soft-close or specialty hardware is included only where listed.
Painted, stained, lacquered, oiled, and hand-applied finishes vary by piece. Color and texture may show subtle variation.
Depending on the design, furniture may use solid wood, engineered wood, veneer, stone, metal, glass, fabric, leather, or other materials. Features such as soft-close hardware should be claimed only when listed in the product specifications.
Wood, stone, leather, fabric, metal, and hand-applied finishes may display variations in grain, veining, color, texture, and tone. These expected characteristics contribute to the individual appearance of each piece and are not normally considered defects.
Product-specific specifications control if they differ from this general guidance.
Construction varies by piece and may combine solid wood, selected veneer, engineered wood, metal, or other structural materials where specified.
Marble, bluestone, travertine, composite stone, glass, wood, and other surface materials are used according to the design. Natural stone shows inherent variation.
Upholstery and cushioning vary by selected option. Product Details identify the fabric or leather type, fill, support, and care guidance where applicable.
Hardware, hinges, drawer mechanisms, and glides vary by product. Soft-close or specialty hardware is included only where listed.
Painted, stained, lacquered, oiled, and hand-applied finishes vary by piece. Color and texture may show subtle variation.
Depending on the design, furniture may use solid wood, engineered wood, veneer, stone, metal, glass, fabric, leather, or other materials. Features such as soft-close hardware should be claimed only when listed in the product specifications.
Wood, stone, leather, fabric, metal, and hand-applied finishes may display variations in grain, veining, color, texture, and tone. These expected characteristics contribute to the individual appearance of each piece and are not normally considered defects.
Product-specific specifications control if they differ from this general guidance.
